Paragone

Orel Gilad

Frequent issues and questions with simple answers!

FAQ & Troubleshooting

Overview of the various actions supported on each channel

Reporting Actions by Channel

Overview of what our activation module by network

Paragone Activation Coverage

Paragone supported capabilities by network

One of our company specific metrics, explained in a few words!

What's the Campaign KPI?

Once you've got your leads taken care of, let's put the information to good use!

How can I download Leads on the Paragone platform?

Forgot your password, Find out here how recover it.

What should I do if I forgot my password?

A quick index of reasons why that happens!

It looks like my creative has been duplicated, why?

How can I quickly find campaigns?

Paragone custom features

To help you manage different images on your ads, Facebook accomodates for various Image ratios, and automatically crops!

Aspect Ratio changes

Find out How to solve Facebook access token error

I have a Facebook access token error message, how can I solve it?

Facebook

If you're working on a campaign, but you can't finish it immediately, you can save a draft!

How can I save drafts of my Campaigns?

Getting some trouble while uploading an image to use in your creatives? Maybe you'll find the cause and a solution here!

FAQ: images upload

If you're trying to add more creatives to your campaigns, you'll find here a quick step by step process!

How can I add Creatives to my Campaigns?

If you feel like the audience(s) you designed are not performing well enough, your can always modify them!

How can I edit my ad set's audiences?

What if you're not satisfied with the current creative, but you don't want to make another ad?

How can I edit an ad's creative?

Variety is one of the keys to success, so let's learn how to use all of the available placements!

How can I change the placements of my ads?

Campaign Flow

Relevance score can have a huge influence on the success of your ad, so be sure to know all about it!

What is Relevance Score, and how can I improve it?

Advertising

Let's look into your options when it comes to saved reporting views!

How can I customize my Campaign Reports?

One of the tracking tools you can use in your ads explained!

What are URL parameters and how can I use them?

Facebook Breakdowns have their limits, let's understand them!

What happens when some Facebook Breakdowns cannot be processed?

Reporting

Disconnect your Facebook Business Integration to regenerate a fresh, brand new token on the platform.

How to force the refresh of your Facebook's token

This article describes the ways to empty your cache to resolve some problems you might have using the system.

How to empty your browser's cache

Troubleshooting

How to set up Collaborative Ads for Facebook?

Why do I have links instead of images in my excel report?

Automatically generate links for Eulerian and have the data back to Paragone!

How can I integrate Eulerian tracking into my campaigns?

Be up to date with what's going on with your projects!

How can I activate e-mail notifications?

Discover why you can't a campaign on Ads Manager.

I can't find a campaign on Ads Manager, why?

Find out how to add a new member to the team

Add a new member to your team

Other

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company

Tickets portal

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