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FAQ & Troubleshooting
FAQ & Troubleshooting

Frequent issues and questions with simple answers!

Orel Gilad avatar
By Orel1 author27 articles

Paragone supported capabilities by network


Reporting Actions by Channel
Paragone Activation Coverage

Paragone custom features


What's the Campaign KPI?
How can I download Leads on the Paragone platform?
What should I do if I forgot my password?
It looks like my creative has been duplicated, why?
How can I quickly find campaigns?

Facebook


Aspect Ratio changes
I have a Facebook access token error message, how can I solve it?

Campaign Flow


How can I save drafts of my Campaigns?
FAQ: images upload
How can I add Creatives to my Campaigns?
How can I edit my ad set's audiences?
How can I edit an ad's creative?
How can I change the placements of my ads?

Advertising


What is Relevance Score, and how can I improve it?

Reporting


How can I customize my Campaign Reports?
What are URL parameters and how can I use them?
What happens when some Facebook Breakdowns cannot be processed?

Troubleshooting


How to force the refresh of your Facebook's token
How to empty your browser's cache

Other


How to set up Collaborative Ads for Facebook?
Why do I have links instead of images in my excel report?
How can I integrate Eulerian tracking into my campaigns?
How can I activate e-mail notifications?
I can't find a campaign on Ads Manager, why?
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