Paragone Help Center

FAQ & Troubleshooting

Frequent issues and questions with simple answers!

Paragone supported capabilities by network

Reporting Actions by Channel

Paragone Activation Coverage

Paragone custom features

What's the Campaign KPI?

How can I download Leads on the Paragone platform?

What should I do if I forgot my password?

It looks like my creative has been duplicated, why?

How can I quickly find campaigns?

Aspect Ratio changes

I have a Facebook access token error message, how can I solve it?

How can I save drafts of my Campaigns?

FAQ: images upload

How can I add Creatives to my Campaigns?

How can I edit my ad set's audiences?

How can I edit an ad's creative?

How can I change the placements of my ads?

What is Relevance Score, and how can I improve it?

How can I customize my Campaign Reports?

What are URL parameters and how can I use them?

What happens when some Facebook Breakdowns cannot be processed?

Troubleshooting

How to force the refresh of your Facebook's token

How to empty your browser's cache

Q: Why can't I see my creative previews?

Q : Pourquoi ne puis-je pas voir mes aperçus de création?

How to set up Collaborative Ads for Facebook?

Why do I have links instead of images in my excel report?

How can I integrate Eulerian tracking into my campaigns?

How can I activate e-mail notifications?

I can't find a campaign on Ads Manager, why?

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