List of our sub-processors

Here are the sub-processors and 3rd-parties used by Paragone:

Google Analytics

We use Google Analytics to track usage from visitors and users on our website and applications. (Location : USA)

We use Segment to simplify the connection and sharing of data from our application to 3rd party tools such as Intercom, FullStory, Mixpanel. For instance, when you create a new campaign, Segment captures that event, and sends it to third parties we need to share this information with. In this case, we send the event to Mixpanel for usage monitoring. (Location : USA)

Intercom

We use Intercom in order to provide support to our applications' users, but also to reply to questions from visitors on our website. Intercom is also receiving usage data from Segment. For instance, we're able to see how many times you have used our application, when was the last time, what was your last page. This helps us in providing a tailored and fast support. (Location: USA)

FullStory

We use FullStory to record your usage of the platform. We can see what you are doing, as if you had sent us a video recording of your session. This helps us in understanding the issues you have contacted us for, or in improving the user friendliness of the app. We don't record private information such as Credit Card numbers. (Location: USA)

MixPanel

We use MixPanel to understand how our applications are used. How many campaigns are created every day, how many user sessions, what is the retention rate (i.e. the percentage of users that still use the app after having subscribed). These are all aggregated data, but MixPanel also allows to investigate usage at the user level (how many campaigns did a specific user create). This can be useful to understand the level of service we should provide, the kind of features we have to develop. (Location: USA)

Stripe

We're using Stripe to process payments by Credit Card (mostly) and other payment methods on the app.makemereach.com application. (Location: USA)

Octobat

We're using Octobat to get the proper tax information from companies, in order to generate invoices that add the proper tax percentage. We also use Octobat to generate and send these invoices in a template that is nice to see.(Location: USA - Ireland)

Amazon Web Services

We're using Amazon Web Services to host app.makemereach.com and as a storage provider, particularly to store backups of our application data. (Location: USA - Ireland)

Mongo DB Atlas

We're using Mongo DB Atlas as our database provider for app.makemereach.com and to store our database backups for this application.(Location: USA)

FullContact

FullContact is a sub processor of Intercom. We have enabled the "Gather social data about your users" feature powered by FullContact in Intercom. This means that FullContact will try to gather public information about you on services such as Twitter, Linkedin, Facebook, Gravatar. This is helpful for us to have more context on who is contacting us through our contact or support channels. (Location: USA)

OVH

We're using OVH to host the adsopt.im application and manage domain names. (Location: France)

Datadog

We're using Datadog to collect logs and to monitor our platform. (Location: USA)

Github

We're using Github to save the code we write for adsopt.im. (Location: USA)

Gitlab

We're using Gitlab to save the code we write for app.makemereach.com. (Location: USA)

Pingdom

We're using Pingdom to check if our applications or systems are working and available on the internet. (Location: USA)

HubSpot

We're using HubSpot to store details about our Leads and Users. We're also using HubSpot to track usage by visitors and users on the site and application. (Location: USA)

Zapier

We use Zapier to automate internal tasks, by connecting systems together. For instance, we get an alert on our Slack app when a new Lead has been created on HubSpot, or a new Payment processed on Stripe. (Location: USA)

Workable

We use Workable in order to ensure we provide candidates with a consistent experience throughout their recruitment process. (Location: USA - Europe)

Payfit

We use Payfit to process holiday requests, expenses requests and edit payroll. (Location: France)

LinkedIn Sales Navigator

We use LinkedIn Sales Navigator to prospect (find) new potential customers, and contact them on LinkedIn. (Location: USA)

LinkedIn Recruiter

We use LinkedIn Sales Navigator to prospect (find) new potential candidates, and contact them on LinkedIn.(Location: USA)

Facebook Workplace

We use Facebook Workplace to communicate with Facebook business teams, in order to keep them up to date with regard to our business, since we're an official Facebook Partner.(Location: USA)

Facebook Page

We use our Facebook Page to promote MakeMeReach on Facebook, and engage with our followers. (Location: USA)

Twitter Account

We use our Twitter account to promote MakeMeReach on Twitter, and engage with our followers. (Location: USA)

EventBrite

We use EventBrite to organize events such as Webinars. (Location: USA)

Outreach

We use Outreach.io to cadence our sales team. This means our sales team creates action plans and automate their tasks thanks to this tool. Tasks include contacting and responding to potential prospects. (Location: USA)

Facebook LeadAd

We use Facebook Lead Ads in order to generate Leads on Facebook. (Location: USA)

Geckoboard

We use Geckoboard to generate dashboards for internal use. (Location: USA)

Trello

We use Trello in order to track and manage bugs and feature requests. (Location: USA)

Alptis

This is the health insurance all our employees have. (Location: France)

Mailchimp

We use MailChimp to send (some) communications to our customers. (Location: USA)

UpWork

We use UpWork to hire contractors. (Location: USA)

ProductBoard

We use ProductBoard to gather feedback about the product. (Location: USA)

Adobe Sign

We use Adobe Sign to simplify workflow and automate the signature processes, both with customers and employees. (Location: USA)

Google AdWords

We use Google AdWords to acquire new customers. In order to improve the performance of our campaigns, we are tracking conversions on our website thanks to the Google AdWords pixel. This also creates audiences that we can then retarget or exclude from our campaigns. (Location: USA)

Linkedin Ads

We use Linkedin to acquire new customers. In order to improve the performance of our campaigns, we are tracking conversions on our website thanks to the Linkedin pixel. This also creates audiences that we can then retarget or exclude from our campaigns. (Location: USA)

Twitter Ads

We use Twitter Ads to acquire new customers. In order to improve the performance of our campaigns, we are tracking conversions on our website thanks to the Twitter Ads pixel. This also creates audiences that we can then retarget or exclude from our campaigns. (Location: USA)

Facebook Ads

We use Facebook Ads to acquire new customers. In order to improve the performance of our campaigns, we are tracking conversions on our website thanks to the Facebook Ads pixel. This also creates audiences that we can then retarget or exclude from our campaigns. (Location: USA)